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Prime Tours & Travel L.L.C

Travel and Tourism

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Mission

At Prime Travel, our mission is to provide our clients with the best travel experiences possible. We believe that travel should be accessible to everyone and strive to make travel planning as easy and stress-free as possible. We are committed to offering a wide range of high-quality travel services at competitive prices. We live and work on a mission striving with the slogan that is based on “we’ve got your back” on each step of your travel.

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Overview

Prime Travel is a full-service tour operator & travel agency that offers a variety of travel services to customers. These services include airfare bookings, hotel reservations, car rentals, and vacation packages. We specialize in providing customized travel experiences that cater to our clients' unique needs and preferences. Our team of experienced travel agents provides excellent customer service and ensures that every trip is a memorable one. We believe that excellence in services does exist if you turn your back on your failures and be consistent in fixing customers’ needs.

Location

Prime Travel is in the center of Prishtina (scan the code for location orientations). Our activity is expanded also in Olten, Switzerland with same band and services.

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Products and Services

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Flight Tickets

We provide customers with the best deals on flights to destinations around the world. Our travel agents work with major airlines to find the most affordable and convenient flights for our customers. We hold the GSA contract for the boookingagora.com online platform that serves thousands of agents around the world, whereas Prime Travel covers Kosovo, Albania, Montenegro, and Switzerland.

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Hotel reservations/Accommodations:

We offer a wide selection of hotels to suit every budget and preference. Our travel agents can help customers find the perfect hotel for their trip, whether it's a luxury resort or a budget-friendly accommodation. We focus our attention on providing recommendations mainly on the properties that we have experienced for ourselves, and that range is wide and very rich with beautiful resorts and hotels.

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Vacation packages

We offer a range of vacation packages that include airfare, hotel accommodation, prime transfers, and other activities. Our travel agents can help customers customize their packages to fit their unique needs and preferences. The so called “Dumbo Offers” are a unique way of providing tailored made packages for our clients.

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Car rentals:

We provide customers with car rental options at destinations worldwide. Our travel agents can help customers find the best deals on car rentals and ensure that they have a reliable and safe vehicle for their travels.

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Target Market

Our target market includes individuals and families who are looking for affordable and customized travel experiences. We cater to customers of all ages and backgrounds and strive to make travel accessible to everyone. We specialize in Corporate Travel and Sports travel, our agents have over 13 years of experience in providing travel services for those institutions, such as the Olympic Committee and many other private sector major corporate companies.

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Competitive Advantage

At Prime Travel, our competitive advantage lies in our dedication to customer service and our ability to provide customized travel experiences. We believe that every customer is unique, and we work hard to ensure that their travel experience reflects their individual needs and preferences. Our team of experienced travel agents is always available to answer questions and provide support before, during, and after every trip. We return the calls.

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Conclusion

Prime Travel is a full-service travel agency that provides high-quality travel services to customers. With our focus on customer service and customized travel experiences, we are committed to making travel accessible and stress-free for everyone.

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Every travel is a story, so it is the case with the founders of Prime Tours & Travel L.L.C. One being a travel professional passionate and the other a successful businessman in printing industry. Founders of Prime Tours & Travel L.L.C. Mr. Fisnik Dragusha (1985) and Mr. Blend Rama (1990) come from consolidated professional business-oriented families, with decent education and experience.

The company was founded in 2022 but has a long history and experience of its owners. The brand of the company symbolizes the level of service that is dedicated to offering “Prime”, and the slogan of the company is the response intended to be received by its customers “Smile”, so that we say “Prime Your Travel With a Smile”. Furthermore, Prime Travel set its marketing standards to using its animal icon, which is the “Elephant”, therefore symbolizing leadership, power, royalty, luck and wisdom.

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So in order for this to prosper we have decided to name the elephant. The process of naming him was organized by directly engaging the clients on our social media (organized a giveaway) where we asked them to suggest to us their most creative names.

After a procedure of few days and a voting model on social media, our animal was named after “Dumbo”. So many clients will now organize their travels after DUMBO Special offers and DUMBO Prime Offers. experience.

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